top of page

Terms of Use @ The Zone


Terms of Use


Welcome to The Zone.  The following Terms of Use (“Terms”) govern your access to and use of The Zone platform and app, please read these Terms carefully.  


Do not use this service for emergency medical needs.  If you are in crisis or you think you may have an emergency, call 911 or your doctor immediately. If you are having thoughts of harming yourself or others, or think that you or another person may be in danger, call 911 or 1-800-273-TALK (8255) to talk to a skilled, trained counselor at any time (National Suicide Prevention Lifeline). If you are located outside the United States, call your local emergency line immediately. 




This Terms of Use agreement applies to the individual users through their school’s subscription with The Zone.  The words “you,” “your” and “student” are used interchangeably here to refer to the individual user of The Zone (whether a student, coach or other user).  The school that subscribes to The Zone to enable individual users to access The Zone is referred to here as “your school” and the “subscribing school.”


By accessing and using The Zone, you agree to comply with and be bound by all the terms and conditions described in these Terms.  If you do not agree to all these terms and conditions, you are not authorized to use The Zone.




The Zone is a home for your thoughts, emotions and mental wellbeing.  We offer guided self-reflections with our curated writing prompts of over 300+ questions, as well as machine learning algorithms to provide you additional content suggestions related to your self-reflections.  


The contents of The Zone, including text, graphics, images, and other material, are for informational purposes only. The content is not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek the advice of a mental health professional or other qualified health provider with any questions you may have regarding your mental or physical health. Never disregard professional advice or delay in seeking it because of something you have read on The Zone.


By using The Zone you acknowledge and agree that the information on The Zone is not and should not be considered medical advice.  You should always talk to an appropriately qualified medical professional for diagnosis and treatment.  None of the content represents or warrants that any advice or recommendations here are safe, appropriate or effective for you.  The Zone is merely one tool to help you track your own feelings and impressions in a limited way and to get certain information; The Zone encourages you to seek additional support for your mental wellbeing from your school and qualified professionals as appropriate.





Your privacy, and also your safety and wellbeing, are important to us.  By using The Zone you agree to provide contact information that we can share with your school under the limited circumstances below.  You also acknowledge and agree to The Zone’s disclosure and escalation protocols, as follows:


  • Your data is encrypted and is not shared with or sold to third parties, except it is shared with your school, who subscribes to the Zone so that you can have access to the app, as described below.


  • Your identity is generally kept anonymous, except as noted below, and the subscribing school will receive aggregate data regarding students’ input and engagement with the app.  (For example, your school will receive information regarding the number of students using the app, the percentage of students reporting they are feeling “great” or “not great,” on a given day, etc.)


  • If you enter in the app six times (6x) in a two-week period that you feel “not great,” then The Zone will ask you if you want help reaching out to your school to schedule an appointment with someone at the school.  The Zone also will ask you if you give permission for The Zone to provide a school point of contact with your name and contact information to let them know you have said you are “not great” and would like the person at the school to reach out to you.  If you answer yes, The Zone would send the designated point of contact at your school that information.  If you answer no, then The Zone would not disclose your identity to the school at that that time.  (And we will remind you that, under The Zone’s Terms of Use, we would give your contact information to the school if you enter “not great” 10 times in a two-week period).


  • If you enter in the app that you are feeling “not great” 10 times (10x) in a two-week period, then under these Terms of Use you automatically consent that The Zone can disclose your identity and contact information to your school point of contact, with the information that you indicated you are feeling “not great” 10 times within two weeks, so your school can contact you directly.  The Zone is only a conduit for helping you collect and receive information, and is not a mental health provider.  We provide this information to your school to help you engage directly with your school’s point of contact or other designated person at that point.  


  • These protocols are in no way intended to suggest that you should wait until a certain point to reach out for direct contact with a your school or a qualified mental health professional; The Zone encourages you to do so as often and as early as may be helpful to you.  The Zone also has no responsibility for the actions, inactions, communications or interactions between you and your school or mental health providers.  


  • Your school has designated a point of contact who will receive information from The Zone.  The Zone has no responsibility for your school’s privacy policy or for the actions, inactions, communications and interactions between you and your school.


The Zone does not recommend or endorse any clinicians, counselors, psychiatrists, social workers, physicians, products, procedures, opinions, or other information that may be mentioned on The Zone. Reliance on any information provided by The Zone, our employees, or others appearing on the website at the invitation of The Zone, other visitors to The Zone, or connections by The Zone to your school’s providers, is solely at your own risk.




You agree not to use The Zone in an unlawful way or for an unlawful or illegitimate purpose or in any manner that contravenes these terms.  You shall not attempt to disrupt the operation of The Zone by any method, and shall not use The Zone in any manner that could damage, disable, or impair the functioning or content of The Zone.  You shall not attempt to gain unauthorized access to any user accounts or computer systems or networks, or use the identity of other students or subscribers to access The Zone.




You[JG1]  agree that any claim, cause of action or dispute you have with us regarding these Terms of Use or The Zone would be brought only in a state or federal court located in New York.  The laws of the State of Delaware will govern this Privacy Policy as well as any claim that might arise between you and us, without regard to conflict of law provisions.  




By using The Zone you acknowledge and agree to The Zone’s Privacy Policy, which is also part of these Terms of Use, and is available here.


bottom of page